Online store policies | Deja Vu Vintage

Online store policies

We accept Paynow, bank transfers, Paypal and all major credit cards through Paypal. You do not need to register for a Paypal account to make credit card payment via Paypal.


Our items are priced in US dollars for universal convenience. If you are not a US citizen, conversion rates to your own currency vary only minimally depending on your payment method. Conversion rates are determined by your credit card's bank rates if you pay by credit card, and by Paypal's conversion rate if you pay by Paypal.


We ship all over the world! Orders are processed within three working days of payment.


We ship all packages via super-reliable SingPost. Shipping charges are based on the actual weight of the combined items in the package. We aim to minimise your shipping costs by packing multiple items as compactly as possible.


Should the online postage calculator be off the mark due to package dimension variations, all postage fees more than US$2 in excess of actual shipping will be refundedl. Please note that all postage costs for packages to Singapore & international postage include cost of packaging & tracking, so you can know exactly where your package is at all times. Shipping charges do not include import taxes or duties, which may or may not apply, subject to the laws of your country.


If you live in Singapore, you can choose to pick up your online purchases at our brick-and-mortar store after payment. Simply select 'instore pickup' when making the payment. Delivery charges still apply for pickup & drop off from warehouse.


You can also exchange online purchases by dropping them off in the store. Please contact prior to dropping by, otherwise the exchange may be rejected.


If you change your mind about an item you purchased online, you can exchange the item for anything on our webshop or in our brick-and-mortar store within two weeks of purchase. Simply drop off the item instore or mail back the item. Kindly return item in original, unused condition with tag intact. Please include the original receipt. We do not offer cash refunds. Always contact us at prior to sending back an item. Short of any of the above conditions, we will have difficulty processing your return or exchange and may charge a restocking fee. 


Original shipping charges are non-refundable. Shipping charges for the replacement item will be borne by the buyer. 


Sale/ discounted items are marked down by 20% to 90% and are hence not returnable.


Only one exchange allowed per sale.
For returns enquiries, please contact  prior to return.